NewsGate Press Network

The Parliamentary Standing Committee for Transport, Tourism and Culture has summoned the chief executive officer of Delhi International Airport Limited (DIAL) and others on December 15 amid reports of passengers facing congestion and long delays at the Indira Gandhi International (IGI) airport, informed an official of the committee.
The committee led by YSR Rajya Sabha MP Vijaysai Reddy took suo motu cognisance of complaints of passenger inconvenience at the Delhi airport before issuing summons to the DIAL CEO.

It may be recalled that on Wednesday the 12th of December 2022 the civil aviation minister Jyotiraditya Scindia visit the IGI Airport to personally take stock of the situation.

Following this an action plan has been put in place by authorities to reduce peak-hour congestion at Terminal 3 of the IGI airport.

Officials said certain changes have been effected at DIAL airport T3 in the last four days and these pertain to several areas, including entry, security and the immigration process.

They said real-time updates on waiting time will be posted on social media.
Traffic marshals have been posted at the departure forecourt to avoid vehicular congestion, officials said.
Officials said there are 16 entry gates at T3 (14 for passengers and two for crew). Two additional gates have been opened, taking the total to 18 gates (16 for passengers, 2 for crew).
Awareness posters have also been put up at the entry gate for passengers to be ready with their boarding passes beforehand to save time during check.
Dedicated resources have been deployed at the entry gates to usher passengers in.
In terms of security, additional X-ray machines have been installed in T3’s domestic terminal. Additional manpower has also been deployed in the ATRS (Automatic Tray Retrieval System) area to help passengers to retrieve trays and ensure congestion management.